BOILER CARE PLANS / DONCASTER
Your boiler works hardest when you need it most. Choose from three straightforward monthly Care Plans designed to keep your boiler serviced, your home protected and a Gas Safe engineer just a phone call away.
Your boiler works hardest when you need it most — and an unexpected breakdown in the middle of winter is one of the most stressful and expensive things a homeowner can face.
The most effective way to avoid it isn't to hope for the best. It's to keep your boiler properly maintained, covered and looked after throughout the year.
Enigma Plumbing & Heating's Boiler Care Plans give Doncaster and South Yorkshire homeowners exactly that — a straightforward, affordable monthly plan that keeps your boiler serviced, your home protected and a Gas Safe engineer just a phone call away when you need one.
From routine annual maintenance to broader boiler, heating and plumbing protection, choose the level of cover that suits your home and budget.
ALL PRICES SHOWN FROM — TERMS APPLYThe essentials. Total confidence.
The Essential Care plan keeps your boiler properly maintained with an annual service, Gas Safety Record and useful discounts on eligible additional repair work — at an accessible monthly cost.
Extra cover. Priority when you need it.
Priority Care builds on Essential Care with an annual breakdown callout allowance, included first-hour labour, discounts on eligible parts and additional labour, plus priority appointment booking.
Our most complete cover. Ultimate peace of mind.
Complete Home Care provides broader protection across your boiler, heating system and accessible internal plumbing, with covered parts and labour for eligible faults and no callout charge for covered repairs.
Eligibility, waiting periods, exclusions, repair limits and other conditions apply.
From routine annual maintenance to broader boiler, heating and plumbing protection, choose the level of cover that suits your home and budget.
ALL PRICES SHOWN FROM — TERMS APPLYThe essentials. Total confidence.
The Essential Care plan keeps your boiler properly maintained with an annual service, Gas Safety Record and useful discounts on eligible additional repair work — at an accessible monthly cost.
Extra cover. Priority when you need it.
Priority Care builds on Essential Care with an annual breakdown callout allowance, included first-hour labour, discounts on eligible parts and additional labour, plus priority appointment booking.
Our most complete cover. Ultimate peace of mind.
Complete Home Care provides broader protection across your boiler, heating system and accessible internal plumbing, with covered parts and labour for eligible faults and no callout charge for covered repairs.
Eligibility, waiting periods, exclusions, repair limits and other conditions apply.
See how the three Enigma Care Plans compare at a glance, from annual servicing through to broader boiler, heating and plumbing protection.
TERMS & CONDITIONS APPLY| Feature | Essential | Priority | Complete |
|---|---|---|---|
| Annual boiler service | |||
| Gas safety record | |||
| Magnetic filter check | |||
| 10% off chargeable repairs | |||
| Breakdown callout allowance | |||
| First hour repair labour | |||
| Priority appointment booking | |||
| Covered parts & labour | |||
| No callout charge for covered faults | |||
| Internal plumbing covered | |||
| Up to £400 off new boiler if BER |
Call Enigma Plumbing & Heating on 07554 373237 and we'll help you choose the most suitable level of cover for your home.
Local experience, direct contact and straightforward advice sit behind every Enigma Care Plan.
Not a national call centre. When you call, you speak to the people who'll actually come out.
Nearly three decades of boiler and heating expertise across Doncaster and South Yorkshire.
Doncaster homeowners trust Enigma because our reputation is built on honest advice and reliable service.
We'll always tell you the right thing to do, not the most expensive thing.
Reg. 584683. All work is fully certified and compliant.
Straightforward answers about servicing, eligibility, cancellation and what happens if your boiler is declared Beyond Economical Repair.
Your annual boiler service includes the standard checks required to assess the condition and safe operation of your boiler, together with the relevant Gas Safety Record.
The service is carried out by Enigma Plumbing & Heating, Gas Safe Registered — Reg. 584683.
Yes. Care Plan cancellations are subject to the applicable terms and conditions, including any provisions relating to services or benefits already used under the plan.
Call us on 07554 373237 if you want to discuss cancelling your plan or need clarification before making a change.
Beyond Economical Repair, or BER, means Enigma determines that repairing the boiler is no longer economically reasonable, taking into account factors such as its condition, age, available parts and the likely cost of repair.
Where the Complete Home Care plan applies, eligible customers may receive up to £400 towards a replacement boiler installed by Enigma Plumbing & Heating, subject to the Care Plan Terms & Conditions.
Care Plan eligibility depends on the condition and suitability of your boiler and heating system. Acceptance may be subject to an initial inspection by Enigma Plumbing & Heating.
Call us on 07554 373237 and we'll confirm whether your boiler is suitable for cover and advise on the most appropriate plan for your home.
No. Faults, defects or problems that existed before your Care Plan started are not treated as new covered faults under the plan.
If an existing issue is identified during an inspection or service, Enigma will explain the work required and whether it needs to be resolved before cover can continue.
Complete Home Care includes eligible accessible internal plumbing, together with covered boiler and heating-system items defined in the plan.
It does not mean every plumbing issue is automatically covered. Access limitations, exclusions and other conditions set out in the Care Plan Terms & Conditions still apply.
Call or message Enigma Plumbing & Heating to sign up for your Boiler Care Plan. Our team will confirm your boiler's eligibility and get you set up on the right plan for your home.
Terms & conditions apply. See enigmaboilerinstallers.com for full details. All work carried out by Gas Safe registered engineers — Reg. 584683.

Independent heating specialist based in Doncaster. Nearly 30 years of experience. Gas Safe registered. Correct boiler sizing — not the most expensive option.
Expertise You Can Trust. Comfort You Deserve.
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